Delete your Gymskra account

Deleting your account removes your account and everything recorded in it. This page explains how to do it, what happens, and how to request deletion if you no longer have the app.

In the app

Open Account.
Tap Delete account.
Confirm by signing in again.

You are signed out on every device immediately and the 14-day grace period begins.

Without the app

Enter the email address of your account. We send a link to that address; opening it confirms that the request is yours and starts the same deletion as the button in the app. The link is valid for 24 hours.

What happens

Immediately: you are signed out on every device and the account is inactive.
For 14 days: sign in to the app and choose Keep my account; the deletion is cancelled and the account is unchanged. Signing in alone changes nothing.
After 14 days: we permanently delete your account, sessions, training data, statistics and progression, preferences, and entry keys. If you signed in with Apple, we revoke your Apple sign-in token.
On your devices: the app deletes its local database and its encryption key on the device where you requested deletion. On any other device, choose Sign out and remove data, or reinstall the app.
Backups: encrypted backups expire within 12 months. A deleted account does not come back, not even from a backup.
Aggregate statistics already computed remain. They contain no personal data.
Your gym keeps its own member register and check-in log with the link to your account removed. Entering the gym with the app stops as soon as you request deletion; the membership itself is the gym’s and stays. Contact the gym about those records.
If you are the only owner of a partner gym on Gymskra, we tell the gym that it needs a new owner, without your details, and our support inbox with your name and email address, so the handover can be arranged. The gym itself keeps working.

The full description is in section 9 of the Privacy Policy.

Questions

Write to info@gymskra.com from the email address on your account.

CODESKRA, vl. Danijel Katarić, Ulica Frana Folnegovića 6A, 10000 Zagreb, Croatia